FAQ
How long is the order processing time?
For products that are instock, we will take 3 working days to mail them out to you. For products that need to be replenish, we will need about 1.5 weeks before we can mail them out to you.
How do I make an exchange?
We will visually check through the packaging and expiry date of all products before mailing. In the event there is an exchange needed, please ensure it is in not unsealed and in original condition. Then take a photo proof of it and email to finance@koemmktg.com
What kinds of payment methods do you accept?
We accept payment by Bank Transfer, Cash Deposit, PayLah, PayNow and Paypal.